There is a huge difference between customer satisfaction and customer delight. In any industry, this is what separates the players from the leaders. Customer delight can be achieved by the smallest of things, provided the team has the right attitude. So how exactly is customer satisfaction different from customer delight, let me illustrate by way …
I send a prayer out into the universe today. To help me make the right choices, to help me do the right thing, to help me say the right things… Dear universe, placing faith in you and your ability to guide me. Love and Gratitude, Ankita
Stand Up comedy is not new to India. I recollect watching Filmfare award show on TV when I was in school and guffawing away at Johny Lever’s jokes. That was almost two decades ago… In the early 2000’s came a series of TV shows based on stand up comedy and the likes of Kapil Sharma, …
This is the day and age of valet services. One such service is Mink – a valet laundry service based in Mumbai. When I was contacted by Mink Laundry to try their services, I was intrigued. I have used laundry and dry cleaning services in Delhi before but have always had to make trips to …
I received My Envy Box September 2015 edition two days ago. This time, they had addressed it to The Stylish Ankita. Am sure the security guard in my building would be wondering why I keep prefixing my name with such adjectives! There were four products in this month’s bag including two full sized ones. Did …
A few days back, I was having a discussion with my colleagues. There are four of us who occupy a cubicle. All four of us are Engineers (after all we work in a Telecom company) and we were talking about alternate careers and what we could have done with our lives instead. Needless to say, …
This morning I was wondering about what to write for my regular Monday post. I had no life updates to give, have been incessantly talking beauty for the last week and have reviewed the books I read too. Suman Kher solved that problem for me when she shared this tweet.. Do you look pretty in your …
Overreaction or Genuine Rage? #MicroblogMondays #MondayMusings Read More »
I don’t really recollect how I came across PhoTraBlogger but I can tell you what caught my attention. This guy was churning pic after pic of everyday things that made gorgeous pictures when he took them. Mundane Monday Challenge he called it. Eventually I started participating in it. I read his blog and quite enjoyed the …
FabBag, a beauty subscription bag turns 3 this month. They are celebrating and that reflects in the bag this month! They have not one, not two but three full sized products this month. In addition, there are two samples and a surprise! Did I like this month’s FabBag? Read on to know more… Third Anniversary …
