This happened to me yesterday. It incident reinforced the power of social media in my husband’s mind (I need no reinforcing) and pointed out the importance social listening or Social Media Monitoring Tools for all businesses big and small. It is a must for all organisations who care about customer loyalty! Those of you who follow …
Why Social Listening is Important for Customer Service Read More »
I lived in Kolkata for a year and a half. That was about two years ago. Since neither me nor my husband have roots in West Bengal, Kolkata was an absolutely unknown place for us. I am often asked by people “How was the experience of living in Kolkata?” I always answer the same thing. …
Places to Visit in Kolkata – Especially for Foodies! Read More »
I once took a test on Social Media… you know the kind that tell you how you are, who should you date etc etc! If you have read the last few blog posts of mine, you’d probably know about the personality test I took on Facebook recently. So this one was ages ago… literally, almost eight …
The city of Nizams… isn’t that how each of us read about Hyderabad? I remember I did. For me, the city was all about old world charm, land bazaar (bangles, chaand baalis!) and biryani!!!
I have always been one to dislike Winters… and this so this year I decided to list down the good things about winter… so here it is… yet another bulleted post :p
I have this thing for silly little rhymes, specially the ones I compose! 🙂 If you can’t understand what i’m talking about, read this…. or better still, sing it to the tune of ‘My favourite things’ the famous song from Sounds of music. Flambe that dances on brown roasted chicken, Curries that that bubble when …