30 Day Blogging Challenge

Customer Delight – The Envy Box Way

Customer Delight

There is a huge difference between customer satisfaction and customer delight. In any industry, this is what separates the players from the leaders. Customer delight can be achieved by the smallest of things, provided the team has the right attitude. So how exactly is customer satisfaction different from customer delight, let me illustrate by way …

Customer Delight – The Envy Box WayRead More »

Comedy Hunt

Comdey Hunt

Stand Up comedy is not new to India. I recollect watching Filmfare award show on TV when I was in school and guffawing away at Johny Lever’s jokes. That was almost two decades ago… In the early 2000’s came a series of TV shows based on stand up comedy and the likes of Kapil Sharma, …

Comedy HuntRead More »

College Dunia

Engineer Quote

A few days back, I was having a discussion with my colleagues. There are four of us who occupy a cubicle. All four of us are Engineers  (after all we work in a Telecom company) and we were talking about alternate careers and what we could have done with our lives instead. Needless to say, …

College DuniaRead More »