What is the Big Deal about Period Leave?

Ever since a Mumbai based agency declared Period Leave, everyone and their aunt have been talking about it. Feminists, Anti Feminists and non feminists have been airing their views on social media. There were the debates calling this move regressive. So many women cited instances of doing important meeting and stuff in their period or the last few days of pregnancy and said they don’t need a period leave. Instance about rural women working in fields were given and Period Leave was called an Urban Privilege. What shocked me was the intensity of it all. Does the whole movement about

What to Wear to Office during Monsoon?

The Monsoon season has arrived with a bang… actually with a splash! If you have been following the news then you know that reports of flooding have come in from Rajasthan to Imphal. Once the romanticism of rains, the chai-pakora fetish wears off, we will gravitate to mundane issues like what to wear to office during monsoon? In India, commuting to work in the rains can be more painful than the other days. Flooded roads, splashing puddles, stuffy buses and trains and long traffic jams become a daily affair. You are not only spending lesser time at work, clothes take

Don’t Ask if You Don’t Want To Know

Picture this. It is 8.50 am and you have just entered office for a 9.00 am meeting. Before heading into the meeting room, you want to pop into the pantry for a quick cup of coffee. You have a long day ahead of you and already thoughts about your meeting and the long to-do list later and swirling about in your head. At the pantry you meet a colleague. As a knee jerk reaction, you say, “Good Morning. How are you?” and then move on to fill that coffee mug. Have you done this? If yes, take a pause. Take

5 Tips for choosing business hotels when travelling for work

As someone who has travelled a fair bit for work in the last few years, I have had my share of learning from each stay. The hotel you choose is extremely important and yet, we do not look at the little things that can make the stay uneventful. Trust me, during business travel, an uneventful stay is a successful stay. So here are my 5 Tips for choosing business hotels when travelling for work 5 Tips for choosing business hotels when travelling for work Choose a reliable chain of hotels – A chain of hotels would have similar processes and facilities

Customer Delight – The Envy Box Way

There is a huge difference between customer satisfaction and customer delight. In any industry, this is what separates the players from the leaders. Customer delight can be achieved by the smallest of things, provided the team has the right attitude. So how exactly is customer satisfaction different from customer delight, let me illustrate by way of two examples I experienced last month. Customer Delight Vs Customer Satisfaction Customer Satisfaction I ordered a perfume from an eCommerce marketplace. When it arrived, it was not in a proper box. The bottle looked beat up and I had a serious doubt that it