Why Social Listening is Important for Customer Service

Social Listening for Customer Service

This happened to me yesterday. It incident reinforced the power of social media in my husband’s mind (I need no reinforcing) and pointed out the importance social listening or Social Media Monitoring Tools for all businesses big and small. It is a must for all organisations who care about customer loyalty! Those of you who follow …

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Broken

Broken

In response to The Daily Post’s weekly photo challenge: “Broken.”

Bombay Velvet Review

Bombay Velvet Review

I saw Bombay Velvet starring Ranbir Kapoor, Anushka Sharma and Karan Johar today. I left the theater with mixed feelings and then decided to do a Bombay Velvet Review post. Bombay Velvet Review – The Good Things Bombay Velvet is an extremely stylish movie. The Sepia tones help establish an old world feel. I can …

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Scion of Ikshvaku – Trailer, Release Date and PreOrder Link

Scion of Ikshvaku

All those book lovers who read Indian authors and especially fantasy fiction, have surely heard about Amish Tripathi. If you haven’t you are missing out on something. He has been called India’s first Literary pop star! He zoomed into fame with The Shiva Trilogy. The Shiva Trilogy was Amish’s ode to Shiva. He portrayed Shiva as …

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